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Roadside Assistance - Mobilo

Mercedes-Benz Roadside Assistance

Mercedes-Benz Roadside Assistance

Support when you need it most.

Wherever the road takes you, Mercedes-Benz Roadside Assistance is there to help keep you moving, with comprehensive breakdown and accident support available across the UK and Europe.

Roadside support,
built around your journey.

Mercedes-Benz Roadside Assistance gives you added reassurance when the unexpected happens, with expert support available across the UK and Europe.

24/7 support

Help is available day or night when you need assistance.

UK + Europe

Roadside support at home and across Europe, subject to eligibility.

Up to 30 years

Eligible roadside cover can be renewed for qualifying vehicles for up to 30 years.

What can Mobilo help with?

From breakdowns to lost keys, Mercedes-Benz Roadside Assistance is there for a range of unexpected situations, helping you get back on the road as quickly and safely as possible.

Mercedes-Benz roadside assistance
TECHNICAL BREAKDOWN

Help to get you moving again.

If your Mercedes-Benz cannot be started, or a technical or safety issue prevents you from continuing your journey, Roadside Assistance can be arranged. Where possible, the aim is to resolve the issue at the roadside. If this is not possible, recovery can be arranged to a Mercedes-Benz Authorised Repairer.

  • Technical and safety-related faults
  • Roadside assessment
  • Repair at the roadside where possible
  • Recovery if the issue cannot be resolved

What if it cannot be fixed at the roadside?

If your vehicle cannot be repaired at the roadside, we'll take the next steps to help get you moving again. Here's how it works.

Assessment
Roadside repair
Recovery
Mercedes-Benz Authorised Repairer
Assessment
1

Assessment

Our team will assess the issue and identify the most appropriate next step for your vehicle.

Roadside repair
2

Roadside repair

Where possible, repairs will be carried out at the roadside to help get you moving again.

Recovery
3

Recovery

If the issue cannot be resolved at the roadside, recovery can be arranged for your vehicle.

Mercedes-Benz Authorised Repairer
4

Authorised Repairer

Your vehicle can be taken to a Mercedes-Benz Authorised Repairer for expert care and support.

Keep your cover going
for up to 30 years.

Eligible Roadside Assistance can be renewed for a further 12 months after a full Mercedes-Benz Recommended Service by an Authorised Repairer, for qualifying vehicles up to 30 years.

30 years

What's included?

  • Technical breakdown assistance
  • Support for punctures and lost keys
  • 24/7 support across the UK and Europe
  • Accident assistance and recovery
  • Recovery to a Mercedes-Benz Authorised Repairer


What’s included?
✓ Technical breakdown assistance
✓ Support for punctures and lost keys
✓ 24/7 support across the UK and Europe
✓ Assistance if you run out of fuel
✓ Accident assistance and recovery
✓ Cover can be renewed for up to 30 years*
✓ Support following vandalism or theft
✓ Additional mobility support where applicable
✓ Recovery to a Mercedes-Benz Authorised Repairer

*Eligible Roadside Assistance cover can be renewed for a further 12 months following completion of a full Mercedes-Benz Recommended Service at a Mercedes-Benz Authorised Repairer, for qualifying vehicles up to 30 years.


Is my Mercedes-Benz eligible?

Eligibility depends on your vehicle’s age, registration date and servicing history. Eligible Roadside Assistance cover can be renewed following a full Mercedes-Benz Recommended Service completed by an Authorised Repairer, and may continue for qualifying vehicles for up to 30 years.

Check With Our Team

Rescue Assist

Mercedes-Benz Rescue Assist uses QR rescue codes to give emergency services quick access to important vehicle information following an accident, including details about the vehicle structure and safety-critical systems.


Need roadside assistance now?

If you need support with Mobilo or roadside assistance, contact MBNI Truck & Van Dungannon.

Phone
028 8772 2089
MBNI Truck & Van Dungannon
Mercedes-Benz Roadside Assistance

Mercedes-Benz Roadside Assistance

Support when you need it most.

Wherever the road takes you, Mercedes-Benz Roadside Assistance is there to help keep you moving when the unexpected happens.

Request A Call Back.

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