GENERAL MANAGER – RentaMerc
Mercedes-Benz Truck & Van NI is currently recruiting for a General Manager to lead our rental division, RentaMerc. Operating across two sites—Mallusk and Dungannon—RentaMerc offers a market-leading fleet of trucks and vans.
We are seeking a dynamic, hardworking, and adaptable leader to guide our team and drive the delivery of exceptional commercial vehicle rental services. The successful candidate will oversee the day-to-day operations of the business while implementing strategic initiatives to maximise efficiency, customer satisfaction, and profitability.
Job Role / Purpose
The General Manager will be responsible for:
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Independently managing and developing a customer-oriented and profitable business unit
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Overseeing the efficient daily running and ongoing development of the RentaMerc business
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Managing all vehicle transactions while demonstrating exceptional product knowledge
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Leading customer interactions and providing effective sales solutions
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Canvassing, prospecting, and securing opportunities to promote and sell contract hire
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Managing account relationships across both new and existing client bases
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Leading, motivating, and developing the RentaMerc team to maintain high performance
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Taking responsibility for achieving business unit KPIs
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Communicating effectively with customers and ensuring an outstanding customer experience
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Administration of insurance claims in relation to self-drive hire and customer vehicle write offs
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Overseeing and authorising vehicle maintenance spend in line with budget
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Month-end duties to include invoice reporting, running month-end closure
Essential Criteria
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Proven senior-level management experience within the motor industry
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Strong commercial awareness with a track record of meeting and exceeding KPIs
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Excellent communication, presentation, and negotiation skills
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Highly motivated self-starter with the drive to maximise team performance
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Demonstrable relationship management skills
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Confident in cold-calling, both face-to-face and over the telephone
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Extensive experience in customer-facing roles with evidence of strong stakeholder relationships
Desirable Criteria
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Knowledge and experience of management within the rental industry and/or capital equipment
Benefits
In addition to a competitive salary, the successful candidate will enjoy a comprehensive benefits package, including:
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A Mercedes-Benz company vehicle
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Senior Manager Bonus Scheme (eligible after 1 year of service)
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Company Health Insurance (after successful completion of probation)
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30 days annual leave (including 8 customary days)
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Company sick pay scheme
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Death in Service benefit
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On-site staff restaurant and free car parking
If you are an inspiring leader who can bring energy, enthusiasm, and passion to our team, please send your up-to-date CV to Gillianmccrudden@m-btruckandvan.co.uk.
MBNI is an equal opportunities employer.
www.mbtvni.com / www.rentamerc.co.uk