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Service & Maintenance

No one knows your Mercedes-Benz Truck like Mercedes-Benz.

With extended opening hours, we'll work round the clock to keep your truck on the road where it belongs.

Your truck belongs on the road...

We'll keep your vehicle performing at its best - and on the road where it belongs. Regular service from highly-trained and experienced technicians will keep your Mercedes-Benz in peak condition - and from just £4 a day, our fixed price, inflation-proof contracts make it easy to budget.

There's a range of options to choose from, all simply outlined below.

Service Contracts

Mercedes-Benz Trucks Complete

Your all-in-one service solution.

Mercedes-Benz Trucks Complete is our most comprehensive service contract - designed to keep your truck in peak condition and your business moving. It covers everything from routine maintenance to repairs and even wear and tear, with support right through to invoice verification.

You simply pay a fixed monthly instalment for the duration of the contract, and at the end, the final settlement is based on your vehicle’s actual mileage.

What’s included:

  • Contract terms up to 8 years and 1,000,000 km from first registration

  • Drivetrain protection

  • Complete vehicle protection

  • Scheduled maintenance

  • Wear coverage, including major component replacement

  • Mercedes-Benz Trucks Uptime connectivity

Mercedes-Benz Trucks BestBasic

The essential maintenance package.

BestBasic is the straightforward service contract from Mercedes-Benz Trucks, covering all scheduled maintenance carried out to our exacting manufacturer standards. With no limits on mileage or duration, you can rely on predictable costs and complete peace of mind.

Simply pay a fixed monthly instalment for the length of the contract - and we’ll take care of the rest.

Key points:

  • Covers all essential maintenance

  • Work carried out to Mercedes-Benz standards

  • No mileage or duration limits

  • Flexible terms tailored to your vehicle and business needs

Mercedes-Benz Trucks ExtendPlus

Extended protection for your drivetrain and more.

ExtendPlus gives you added reassurance on the road, covering a wide range of mechanical and electronic components, including the full drivetrain. With breakdown assistance and towing costs included, you can drive with complete peace of mind knowing you’re protected against unexpected expenses.

Included services:

  • Comprehensive drivetrain protection

  • Cover for a wide range of mechanical and electronic parts

  • Breakdown assistance

  • Towing costs covered in case of mechanical failure

Optional add-ons:

  • Mercedes-Benz Trucks Uptime

  • Tyre service

  • Replacement vehicle support

Mercedes-Benz Trucks Certified SelectPlus

More service. More safety. Predictable costs.

Certified SelectPlus is the tailored Service Contract designed exclusively for our Certified Used Truck programme. It ensures your vehicle remains in peak condition, with planned maintenance and protection that keep downtime low and costs under control.

With SelectPlus, you benefit from reduced administration, increased peace of mind, and the confidence that your truck will be ready when you need it most.

Included services:

  • Comprehensive cover for the powertrain and a wide range of additional components

  • Scheduled vehicle maintenance, including parts, labour, and lubricants

  • Statutory checks and inspections, including MOT

  • Roadside support, including towing in the event of a breakdown

Download Service Contracts Brochure

24/7 service.

If your truck should unexpectedly fail, it can quickly become both stressful and a nuisance. It's precisely in such extreme situations where you can rely on help with such problems at any time of the day: Mercedes-Benz Service24h is available 365 days a year to get you moving again.

Roadside assistance to keep your business running 24 hours a day.

Service24h is the roadside support service from Mercedes-Benz. Our qualified Mercedes-Benz Technicians work to provide you with around-the-clock assistance throughout the UK and Europe.

To request Service24h from the UK and abroad please dial: 00800 5777 7777.

If you're unable to dial the above freephone number please dial: +44 (0) 207 660 9992.

Mercedes-Benz Uptime

If downtime is the enemy, Uptime is the hero. With intelligent connectivity and real-time monitoring, Mercedes-Benz Uptime prevents breakdowns before they happen. Watch the video to find out how.

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