Trainee Service Advisor for Mercedes-Benz
Interested in training in a customer service role for a premium brand.
We have a career opportunity for you in our new state of the art depot in Dungannon opening in September 2024.
Following successful completion of this traineeship there will be a permanent contract with M-B Truck and Van NI. We will also further develop you through our Mercedes-Benz Service Advisor training programme.
Hours of work: Monday to Friday 08:00 – 17:30
Benefits:
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Group profit share scheme
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Continued Mercedes-Benz accredited training & development
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Mercedes-Benz uniforms provided
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Generous annual leave entitlement that increases with service
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Employee activities & events to recognise going the extra mile
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Birthday gift and long-service awards
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Ben – Employee Assistance Programme
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Death in service benefit
Suitable candidates will require:
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GSCE English and Maths at Grade C or above
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Enthusiastic and willingness to learn new processes and systems
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A strong working knowledge of computerised systems especially Microsoft Outlook, Word & Excel
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Take pride in your work and delivering exceptional customer service
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High levels of accuracy and attention to detail
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Confident nature with strong communication skills; both written and verbal
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Enjoy working in a fast-paced environment and handle multiple tasks simultaneously
Desirable:
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Previous experience within a customer facing role
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Driving licence
If you think you can demonstrate these skills and want to join our friendly team, then we would like to hear from you.
We would also consider an Apprentice Customer Service Advisor and partner with a training provider on a Level 2 & Level 3 Customer Service-related course.
This provides the opportunity to ‘earn while you learn’.
GSCE English and Maths at Grade C or above are also essential to be accepted onto the Customer Service Apprenticeship programme.